Cookies

Cookies are very small text files that are stored on your device when you visit some websites. We use cookies to help identify your device so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but please note that these may stop this website from functioning properly.

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).

This cookies policy should be read alongside the Privacy Policy, located here.

What types of cookies does SportsAid use?

Strictly necessary cookies: These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.

The following are strictly necessary for the operation of this website.

This website will:

• Remember what is in your shopping basket.
• Remember where you are in the order process.
• Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.Unlike other cookies, we do not need your consent to place strictly necessary cookies on your device. This is because they are necessary to how the website is run.

The remainder of the cookies, below, are optional, and we require your consent before placing them.
The following are not strictly necessary for the operation of this website but are required to provide you with the best user experience and also to tell us which pages you find most interesting.

Functional cookies: We make use of cookies to provide you with certain functionality. For example, to remember choices you make (such as your user name, language or the region you are in), or to recognise the platform from which you access the site, and to provide enhanced and more personal features.  

Performance Cookies: We make use of analytic cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors.

• Track the pages you visit via Google Analytics

Targeting cookies: Targeting cookies (or advertising cookies) collect information about your browsing habits and are used to make advertising more relevant to you and your interests. They are used by services provided by third parties, such as Like or Share buttons. Third parties provide these services in return for recognising that you have visited our website.

This website will:

• Allow you to share pages with social networks such as Facebook (if available).

Use of IP addresses and web logs

We may also use your IP address and browser type to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from (eg google.com) to more accurately gauge our users’ demographics.

Information from these types of cookies and technologies is not combined with information about you from any other source and will not personally identify you.

HTML email web beacons and webinars

Our marketing related emails contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and combined with other technology verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to you and to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should choose not to click links that we send you. This information may be connected to your personal identity.

Cookies policy does not cover third party websites

Please note that this Cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to or accessible through this website.

Changes to the Cookies policy

We may update this Cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies.

This Cookies policy was last updated on 15th September 2022