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24 Mar 2026

Vacancy: Head of CRM at SportsAid

SportsAid is recruiting a Head of CRM to lead the development and optimisation of its new organisation-wide customer relationship management platform, supporting the charity’s mission to champion the next generation of British athletes.

This senior, part-time role offers an exciting opportunity to play a strategic and operational leadership role at a pivotal moment, as SportsAid embeds Salesforce Nonprofit Cloud across the organisation to strengthen engagement with athletes, families, partners, supporters and alumni.

Read the full job description here

The successful candidate will work closely with the Chief Executive and colleagues across the charity to maximise the value of the new CRM system, ensuring strong adoption, high-quality data governance and effective reporting to support fundraising, programme delivery and impact measurement.

The Head of CRM will initially focus on embedding systems, processes and ways of working following implementation, before leading the longer-term development of a CRM roadmap to support SportsAid’s future growth and digital transformation.

Reporting to the Chief Executive, the postholder will act as Product Owner for Salesforce Nonprofit Cloud, overseeing system configuration, integrations, data governance and reporting frameworks, while driving organisation-wide adoption and best practice.

The role will also include managing external suppliers and partners, supporting system enhancements and ensuring compliance with relevant regulations including UK GDPR.

This position is offered on a permanent, part-time basis (three days per week), with a full-time equivalent salary of £60,000 per annum, pro-rated to £36,000.

How to apply

Please apply by sending your CV and a one-page cover note outlining how you meet the essential criteria to jobs@sportsaid.org.uk by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.

Shortlisted applicants will be notified by Wednesday 22nd April 2026 and invited to a preliminary online interview. Final interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

Closing date: 5pm on Friday 17th April 2026